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General Terms and Conditions

Microsoft Dynamics 365 Business Central (BC) is successor to Microsoft Dynamics NAV (NAV). Base code (this is the layer of which is shipped from Microsoft) is the same for both products. The difference is how customization is handled. With NAV, partners make changes directly to the Base code and ship it in a database to their clients. Each new update for Microsoft is a painful upgrade process. BC handles added code in different way with a focus to be fully upgrade-able each time. It comes with lot's of limitations. It's a challenge both for Microsoft and partners to overcome those limitations and will eventually put aside painful upgrade processes.

On top of Base Code, we have delivered multiple extensions.

General Terms and Conditions for these extensions are described below:

Serbian Language (Serbia)​

NPS's Microsoft Dynamics 365 Business Central Serbian language (Serbia)

1. Validity​

These General Terms and Conditions apply to NPS's Serbian language (Serbia) for the following products: Microsoft Dynamics NAV, Microsoft Dynamics 365 Business Central (hereinafter Microsoft Dynamics). These General Terms and Conditions are intended to define the functional features of Serbian language (Serbia) and the arrangement of licensing relationships between:

  • NPS d.o.o., Belgrade (hereinafter referred to as "NPS"), who is in agreement with Microsoft and has developed the Serbian language (Serbia) and markets it directly or through its Distributors' Partners (hereinafter referred to as "Partner / s") and
  • you as its End Users (hereinafter "the Client").

These General Terms and Conditions are valid from 1.7.2020.

The Serbian language (Serbia) package is valid only and provides an improved user experience in the following countries: Serbia (hereinafter "Local market").

By signing these General Terms and Conditions with NPS or one of Microsoft Dynamics Partners or Affiliates (hereinafter referred to as "Partners" ) the Client confirms that s/he agrees with these General Terms and Conditions, acquiring the following rights and assuming the following obligations.

2. Serbian language (Serbia)​

Standard functional enhancements are functional enhancements in a form of "add-on", "granule" or "package", usually related to the regional or specific industry requirements, owned and developed by NPS within Microsoft Dynamics development framework. A client may use Standard functional enhancements according to the lease or purchase licensing agreement, confirmed offer, or partner agreement (hereinafter "Licensing agreement").

The Serbian language (Serbia) package of Microsoft Dynamics is software owned by NPS, developed as an extended package to a standard (international) version of Microsoft Dynamics, owned by Microsoft (hereinafter referred to as "Standard Version"). A client may use the Serbian language (Serbia) package according to the lease or purchase licensing agreement, confirmed offer, or partner agreement (hereinafter "Licensing agreement"). Serbian language (Serbia) package provides the user of Standard Version following functionalities, language properties and user documentation that are not otherwise included in Standard Version:

A. Functionality

  • A.1. Translations of most relevant labels of the Standard Version (W1) including all commands and menus.
  • A.2. Translations of display forms that are commonly used by end-users in the form expected for Standard Version.
  • A.3. Easy switching between languages.

B. Language

  • B.1. Serbian and English languages.

C. User documentation

  • C.1. User documentation with Serbian language (Serbia) functionality description in English.

D. Technical Features

  • D.1. Serbian language (Serbia) is developed in accordance with Microsoft's best practices and recommendations.
  • D.2. Local labels' translations in the Standard Version are made with language code recommended by the Microsoft.

E. Functional properties and products, which are not included in the Serbian language (Serbia)

  • E.1. All reports specific to financial institutions (insurance companies, banks, funds, cooperatives, etc.).
  • E.2. All reports specific to public institutions, public companies, disability organizations, etc.
  • E.3. All reports, which are related to a specific branch, production, and logistic processes.
  • E.4. All reports to the Customs Office of the local market related to customs warehouses or excise tax (subject to a specific functional unit for which a separate license is required).
  • E.5. Different forms of electronic data exchange between companies, eg. EDI ...
  • E.6. Payroll and human resources compliance with local legislation (subject to a specific functional unit for which a separate license is required).
  • E.7. Interfaces with other applications or web sites.

3. Serbian language (Serbia) Update​

As part of the Serbian language (Serbia) Update Program, NPS will release a new version of Serbian language (Serbia) within 6 months after the official release of the new Standard Version application update.

4. Intellectual Property Rights / License​

NPS is the sole owner of intellectual property rights for all functionalities, translations, and user documentation and any other components of the Serbian language (Serbia) or Standard functional enhancements including its updates referred to in point 3 of these General Terms and Conditions.

By signing a Licensing agreement with one of the Partners (and simultaneously accepting these General Terms and Conditions), the Client acquires a non-exclusive, non-transferable right to use the Serbian language (Serbia) or Standard functional enhancements, including its updates, solely for the internal business needs of their company or related companies in the group for the same limited number of users as provided in a license agreement for Standard Version for the duration of the Licensing Agreement.

The Client may only use Serbian language (Serbia) or Standard functional enhancements in case he also holds a valid license of Microsoft's authorized partner company for Standard Version.

The Client guarantees that all of his employees and external workers with access to the Standard Version will be familiar with Intellectual Property Rights in relation to the Serbian language (Serbia). In case of internal development activities performed by Client or any other subcontractors authorized by Client that would affect Serbian language (Serbia) source code, the Client is obliged to ensure that all his employees and external workers will sign a special personal statement as an annex to the contract. In case that personal statement is not signed and if abuse of intellectual property related to the Serbian language (Serbia) occurs, the Client is jointly and severally liable for the damage caused.

5. Serbian language (Serbia) and Update Price​

Subscription for Serbian language (Serbia) licenses or Standard functional enhancements has to be paid in accordance with the terms defined in the Licensing Agreement, based on the applicable NPS's price list. For the purposes of this article, the initial version of Serbian language (Serbia) or Standard functional enhancements is considered to be the one defined in the user Agreement.

Serbian language (Serbia) subscription is charged for the first year at the time of the Licensing Agreement conclusion between the Client and the Partner; the first year of the subscription is mandatory and starts from the date of the Licensing Agreement conclusion. For each subsequent year, the Serbian language (Serbia) subscription is charged at the beginning of the year. At least 30 days before the end of the first and each subsequent year, the Client may terminate the Contract with informing the Partner in writing and waive the rights for Serbian language (Serbia) subscription and usage.

The client is obliged to inform NPS about possible changes to the Standard Version of the License, possible deviations of the terms of the Licensing Agreement from these General Terms and Conditions, all the Serbian language (Serbia) subscription payments under the Licensing Agreement, legally permissible change of the Partner and any other matters affecting the rights of NPS on the basis of these General Terms and Conditions.

The rights for Serbian language (Serbia) or Standard functional enhancements usage and updates under these General Terms and Conditions do not relate to the rights of the Client to be eligible for implementation of related installation services, possible source code merge, migration, deployment, training, support and other services, which would be required in relation to Serbian language (Serbia) or Standard functional enhancements free of charge or for a certain fee. These services shall be provided by Partner under the Licensing Agreement with which the Client obtained a Serbian language (Serbia) License and its updates or with a special contract.

7. Guarantee and Limitation of Liability​

NPS will eliminate any possible hidden errors in the Serbian language (Serbia) software code within 90 days of the date on which the Partner with whom the Client concludes the Licensing Agreement, informed NPS about the errors in writing and defined them in such a form that it is easily reproducible in the Standard Version with the current version of Serbian language (Serbia) or Standard functional enhancements. The error will be eliminated in a way that a new version of Serbian language (Serbia) or Standard functional enhancements with included correction will be prepared and will be available for the Client via the NPS's web portal or any other mutually agreed electronic media. NPS is not obliged to correct any errors arising from the Client's own Serbian language (Serbia) or Standard functional enhancements changes or software installation.

NPS assumes no responsibility for monitoring and interpretation of legal requirements and regulations outside the areas defined in the Section 2A of these General Terms and Conditions, and consequently is not responsible for the correctness of prepared accounting, tax records and other reports prepared by Serbian language (Serbia) functionalities.

NPS is liable only for the direct property damage that the Client could be affected of due to failure of removing the hidden errors referred in paragraph 1 of this section or in a case when NPS has violated any other obligation under these General Terms and Conditions, but shall not be liable for lost profits or any other direct or indirect material or non-material damage. The total liability of the NPS regarding compensation to the Client for any and all/ such damage /s is still limited to the amount of Subscription Serbian language (Serbia) fee that the Client paid in accordance with point 5 of these General Terms and Conditions over the last six months.

8. The competent court​

Any dispute between NPS and the User regarding the interpretation and application of these General Terms and Conditions shall be subject to the jurisdiction of the court in Belgrade.

Confirmation of this General Terms and Conditions:

Date and place: ________________________

Stamp and signature: ______________________________

Localization features (Serbia)​

NPS's Microsoft Dynamics 365 Business Central Localization & Functional Enhancements

1. Validity​

These General Terms and Conditions apply to NPS's Localization for the following products: Microsoft Dynamics NAV, Microsoft Dynamics 365 Business Central, Microsoft Dynamics AX, and Microsoft Dynamics 365 Finance and Operations (hereinafter Microsoft Dynamics). These General Terms and Conditions are intended to define the functional features of localization and the arrangement of licensing relationships between:

NPS d.o.o., Belgrade (hereinafter referred to as "NPS"), who is in agreement with Microsoft and has developed the Localization and markets it directly or through its Distributors' Partners (hereinafter referred to as "Partner / s") and you as its End Users (hereinafter "the Client").

These General Terms and Conditions are valid from 1.7.2020.

The localization package is valid only and provides an improved user experience in the following countries: Serbia (hereinafter "Local market").

By signing these General Terms and Conditions with NPS or one of Microsoft Dynamics Partners or Affiliates (hereinafter referred to as "Partners" ) the Client confirms that s/he agrees with these General Terms and Conditions, acquiring the following rights and assuming the following obligations.

2. Localization​

Standard functional enhancements are functional enhancements in a form of "add-on", "granule" or "package", usually related to the regional or specific industry requirements, owned and developed by NPS within Microsoft Dynamics development framework. A client may use Standard functional enhancements according to the lease or purchase licensing agreement, confirmed offer, or partner agreement (hereinafter "Licensing agreement").

The Localization package of Microsoft Dynamics (hereinafter referred to as "Localization") is software owned by NPS, developed as an extended package to a standard (international) version of Microsoft Dynamics, owned by Microsoft (hereinafter referred to as "Standard Version"). A client may use the Localization package according to the lease or purchase licensing agreement, confirmed offer, or partner agreement (hereinafter "Licensing agreement"). Localization package provides the user of Standard Version following functionalities, language properties and user documentation that are not otherwise included in Standard Version:

A. Functionality

  • A.1. Support for meeting the legal requirements of the local market in the area of value added tax.
  • A.2. Support for the management of accounting records in accordance with the accounting standards of the local market.
  • A.3. Support for effective statistical reporting in the context of requirements applicable to companies outside the financial sector.
  • A.4. The list of functionalities covered by Localization for each country is in Appendix 1.

B. Language

  • B.1. The Serbian language translation is not part of the localization package but is available as a separate package. It includes translations of most relevant labels of the Standard Version (W1), including key display forms that are commonly used by end-users in the form expected for Standard Version. NPS does not intend to install translations of administration functionalities, business rules settings, development, and integration functionalities for the purpose of better understanding and international comparability of the Standard Version. The local translation is installed to the language code as defined in point D (Technical Characteristics).
  • B.2. English translation of labels of Localization functionalities.

C. User documentation

  • C.1. User documentation with Localization functionality description in English.

D. Technical Features

  • D.1. Localization is developed in accordance with Microsoft's best practices and recommendations.
  • D.2. Local labels' translations in the Standard Version are made with language code recommended by the Microsoft.

E. Functional properties and products, which are not included in the localization

  • E.1. All reports specific to financial institutions (insurance companies, banks, funds, cooperatives, etc.).
  • E.2. All reports specific to public institutions, public companies, disability organizations, etc.
  • E.3. All reports, which are related to a specific branch, production, and logistic processes.
  • E.4. All reports to the Customs Office of the local market related to customs warehouses or excise tax (subject to a specific functional unit for which a separate license is required).
  • E.5. Different forms of electronic data exchange between companies, eg. EDI ...
  • E.6. Payroll and human resources compliance with local legislation (subject to a specific functional unit for which a separate license is required).
  • E.7. Interfaces with other applications or web sites.
  • E.8. Translation of Microsoft documentation for Standard Version and translation of help files, unless NPS estimates that this is reasonable.

3. Localization and Standard functional enhancements Update​

NPS is committed to providing a solution for legal requirements before their entry into force if all the following conditions apply:

a. they are defined in point A 2 of these General Terms and Conditions,

b. they are relevant for the majority (more than 50%) of companies present on the local market, regardless of the industry,

c. they can not be supported with commonly available tools (eg. by exporting to Excel, manually entering the public web portal once a year, etc.) within a reasonable time frame

d. to be supported in most other comparable business information tools, and e. technical prerequisites for relevant source code customization (e. g. extensions) of Standard Version are available in a timely manner.

NPS reserves the right to functionally support only a reasonable approximation of solution in case of unclear interpretation of new legal requirements at the moment they enter into force and ensure full functionality within a reasonable time frame after the general introduction of the uniform interpretation.

As part of the Localization Update Program, NPS will release a new version of Localization within 6 months after the official release of the new Standard Version application update.

Legislation changes related to existing localization features and new legislation requirements are / will be supported in the last two major applications and platform releases (currently active release and the one before current release).

Localization features changes that are required due to the supported country's legislation changes are within the scope of this agreement but in accordance with Article 5.

4-8. [Additional Sections]​

The remaining sections (4. Intellectual Property Rights / License, 5. Localization and Update Price, 6. Services related to Localization, 7. Guarantee and Limitation of Liability, 8. The competent court) follow the same structure as the Serbian Language terms above, with "Localization" replacing "Serbian language (Serbia)" where applicable.

HRM and Payroll (Serbia)​

NPS's Microsoft Dynamics 365 Business Central HRM and Payroll (Serbia) extension

Valid from: 19.05.2021

The HRM and Payroll (Serbia) package provides the following functionalities:

A. Functionality

  • A.1.1. Organization and systematization
  • A.1.2. Workplace management
  • A.1.4. Master Data Administration
  • A.1.5. Personal and family data
  • A.1.6. Years of service
  • A.1.7. Catalog of competencies
  • A.1.8. Training
  • A.1.9. Employment legal documentation
  • A.1.10. Reports and analyzes
  • A.1.11. Understanding needs
  • A.1.12. Payroll Calculations
  • A.1.13. Payroll calculation parameterization
  • A.1.14. Payroll Performance and monitoring
  • A.1.15. Payroll Forms
  • A.1.16. Payroll Reporting
  • A.1.17. Payroll Integrations

The remaining terms (validity, licensing, updates, liability, etc.) follow the same structure as other extensions.

Advanced Manufacturing Cost Calculation​

NPS's Microsoft Dynamics 365 Business Central Advanced Manufacturing Cost Calculation extension

Valid from: 19.05.2021

A. Functionality

  • A.1. Production cost mapping
  • A.2. Calculation of production cost

The remaining terms follow the same structure as other extensions.

Travel Expenses​

NPS's Microsoft Dynamics 365 Business Central Travel Expenses extension

Valid from: 28.03.2022

A. Functionality

  • A.1. Create Travel Orders
  • A.2. Post a Prepayment and connect it to a Travel Order
  • A.3. Calculate Tax in a Travel Order
  • A.4. Travel Order Reporting
  • A.5. Update Travel Expenses on Travel Orders through D365 BC Mobile Application

The remaining terms follow the same structure as other extensions.

Electronic Invoicing (Serbia)​

NPS's Microsoft Dynamics 365 Business Central Electronic Invoicing (Serbia) extension

Valid from: 29.09.2022

A. Functionality

  • A.1. Send posted sales invoice
  • A.2. Send posted sales prepayment
  • A.3. Send posted sales credit memo
  • A.4. Send posted sales credit memo for period (enter start and end date on document)
  • A.5. Cancel posted sales document
  • A.6. Correct posted sales document
  • A.7. Receive incoming document details with attachments by ID or for date period
  • A.8. Receive incoming document status
  • A.9. Approve or reject incoming document
  • A.10. Job Queue for receive incoming document

The remaining terms follow the same structure as other extensions.

Payment Discounts​

NPS's Microsoft Dynamics 365 Business Central Payment Discounts extension

Valid from: 29.10.2024

A. Functionality

  • A.1. Import and export of payment discounts for quick entry and define discounts by periods
  • A.2. Apply Discount function on a posted sales invoice
  • A.3. Create Payment Discount Credit Memo
  • A.4. Create Payment Discount Summary report

The remaining terms follow the same structure as other extensions.

Sales Price Inventory Value​

NPS's Microsoft Dynamics 365 Business Central Sales Price Inventory Value extension

Valid from: 28.05.2024

Valid for Markets: Bosnia and Herzegovina, Croatia, Montenegro, North Macedonia and Serbia.

A. Functionality

  • A.1. KEPU Report
  • A.2. Recording price changes with calculation
  • A.3. Inventory Posting Setup includes additional fields that support calculation (Margin Account, Calc. VAT Account)

The remaining terms follow the same structure as other extensions.

Contact Information​

For questions about these Terms and Conditions, please contact:

NPS D.O.O. Bulevar marΕ‘ala Tolbuhina 44 11070 Novi Beograd, Serbia Phone: +381 11 260 9850 Email: info@nps.rs Website: www.nps.rs

Note: By downloading and installing any NPS app, you agree to the terms and conditions set forth in the relevant General Terms and Conditions for that specific application.