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Sales Credit Memos

After the customer makes a payment and it is linked to the corresponding invoice, approvals are created to close the invoices for the amount of the discount received. The invoice is closed for the payment amount, but there remains a difference between the payment and the original invoice amount. Enter Create Pmt. Discount Cr. Memos in the search.

This process can be initiated for a specific customer, multiple customers, or a certain period by selecting the appropriate filters.

The created credit memo is on the Sales Credit Memos page.

The credit memo lines contain information about the related invoice and the corresponding amount. This action creates one credit memo per customer, which is why a single credit memo can include multiple invoices.